Case Management Services

The MSUM Dean of Students Office often meets with you when you are experiencing challenges in your life that may affect your success at MSUM. We serve as a resource hub for both on- and off-campus resources. We are happy to meet with you to discuss what has been happening and how we can help ensure your success at MSUM.

What do Case Managers do?

Clear Paths and Help Solve Problems!

Are you overwhelmed, struggling with a relationship or family issue, failing your classes, feeling anxious or depressed, worried about housing, going hungry, or concerned about someone who is? The Case Manager is the path-clearers and problem-solvers for MSUM students dealing with mental health, academic, relationship, food insecurity, and other stressful crises. By providing resources on and off campus, linkage, education, and expertise, they empower students to break down barriers, clarify needs and navigate complex processes to get back on track to reach their goals.

How do I refer a student to Case Management?

Students:

Worried about a classmate, roommate or fellow student? You can refer a student to Case Management by giving them our contact information or by filling out a Dean of Students Office Intake Form. If you’re in need of assistance for yourself, contact us directly.

Staff/Faculty/Parents:

You can refer a student to Case Management by giving them our contact information or by filling out a Student of Concern/CARE Team form.

Outreach:

Faculty, staff and parents can request a case manager reach out directly to a student. Let us know your concerns about the student, and whether or not we can mention your name in the outreach. To refer a student to our office, contact us directly or fill out a Student of Concern/CARE Team form.

We believe that it is important for students to have the ability to advocate for themselves, which is an important life skill. There will be times when the Dean of Students staff members will incorporate self-advocacy skill building into our discussions with students.

It is important for students to:

  • Learn how to speak up for themselves
  • Make their own decisions about their life
  • Learn how to get information so that they understand things that are important to them,
  • Find out who will support them in their journey
  • Know their rights and responsibilities
  • Problem solve
  • Listen and learn
  • Reach out to others when they need help

Contact

Ashley Berkenpas, LBSW (She/Her/Hers)
Case Manager
Dean of Students Office
Send Email | Phone: 218.477.2967218.477.2967
FR153

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