Master of Healthcare Administration (MHA) Student Outcome Data

Graduate Program in Healthcare Administration Program Data - Fall 2024

Overall Student Retention Rate since Program Launch in 2013: 81%

Graduation Completion Rates

Our students’ progress at their own rate through the program, so calculating completion rates we take graduated students and those students still on track to graduate. The table below represents graduated and on track to graduate for each year.

*Most students take 7-8 semesters to graduate progressing at part time (2 courses per semester).

Information from Fall 2024 Alumni (n 17)
*Total graduates 2023-2024 were 17

*Data taken from alumni students who graduated in Summer 2023, Fall 2023, and Spring 2024 collected in Summer of 2024. Current student data represents a portion of enrolled students in Spring term 2024.

Where are students working post-graduation (alumni)?

• Hospital or Health System - 41%
• Employed outside of healthcare - 12%
• Federally Qualified Health Center - 6%
• Governmental Agencies (e.g., local, state, & federal agencies) - 6%
• Long-term care Facility - 6%
• Insurance/HMO - 6%
• Information Technology/Analytics - 6%
• Pharmaceutical/Biotech/Medical Device Company - 6%
• Post Graduate Fellowship - 6%
• Not currently working - 6%

Type of positions that our graduates hold post-graduation (alumni):

• Management Staff - 57% (e.g. Director, Manager, Unit Administrator, Practice Manager, Supervisor, etc.).
• Administrative Staff - 21% (e.g. Senior analyst, Senior consultant, Financial officer, Information analyst, Consultant, etc.)
• Chief Executive Officer - 12% (e.g. CEO, President, Chief Medical Officer, Chief Information Officer, Chief Nursing Officer, Chief Financial Officer, Chief Operating Officer, Executive Director, Partner, Owner, Etc.)
• Fellow/Intern - 7%

Experience working (alumni):

• Years of experience:
  • Average Experience: 9.94 years
  • Range of Experience: 2-22 years

Average Time to complete the program in semesters (alumni):

• Average Time: 8.18 semesters
• Range of Time: 4-15 semesters

Characteristics of students (alumni):

• Gender:
  • 76% Female
  • 24% male
• Age:
  • Age mean: 34.35
  • Age range: 24-49
• Race:
  • 94% White
  • 6% Asian
• Ethnicity:
  • 6% Hispanic or Latino
  • 94% Not Hispanic or Latino

Job Placement of Alumni Surveyed:

• 96% had a job working in healthcare or non-healthcare related field within 3 months of graduating.
  • 70% had a job working in healthcare related field within 3 months of graduating.
  • 24% had had a job working in non-healthcare related field within 3 months of graduating.
  • 6% were unemployed within 3 months of graduating.
• 100% had a job working in healthcare or non-healthcare related field within 1 year of graduating.
  • 76% had a job working in healthcare related field within 1 year of graduating.
  • 24% had a job working in non-healthcare related field within 1 year of graduating.
• 25% maintained current position.
• 38% had job change within the same organization.
• 31% had job change into a new organization.
• 6% had a horizontal job change (ex., better hours, but same rate of pay).
• 25% experienced a pay raise post-graduation.

On a scale from 0-10 (with 0= not at all, 5 = neutral, and 10 = Extremely Likely) would you recommend the MHA program to friend or acquaintance looking to advance their career:

• 9.18/10 – would recommend.
• 100% of students answered “yes” – if all things being equal, if you had to do it over again, would you choose to go to the MSUM MHA program.

Other Survey Results (alumni) using a 5-point Likert Scale:

• 100% were very satisfied/satisfied with MHA program overall.
• 94% stated the program was an extremely good or good investment. (1 student neutral)
• 100% strongly agreed/agreed that they believed the curriculum prepared them as future leader.
• 100% strongly agreed/agreed that they believe the program prepared them to critically think and approach problems allowing you to function as a future leader.
• 100% were very satisfied/satisfied with their program of study.
• 100% were very satisfied/satisfied with faculty’s respect for diversity, equity, and inclusion of students.
• 100% were very satisfied/satisfied with faculty’s responsiveness to student needs.
• 100% were very satisfied/satisfied with faculty’s ability to relate concepts to the real world.
• 100% were very satisfied/satisfied with MHA program coordinator and faculty support.
• 100% were very satisfied/satisfied with timeliness of responses to student issues/concerns.

Qualitative Alumni Comments:

“The MHA program faculty’s dedication to the success of the students is evident along every step of the way. They work hard to ensure students have what they need to be successful.”

Information from Spring 2024 Current Student Program Survey n(13):
*Total enrollment in MHA program for Spring 2024 was 41 students

Where are current students working?

• Hospital or Health System – 31%
• Long Term Care Facility – 15%
• National Health Organizations (CVS/Aetna, Walgreens, etc.) – 15%
• Governmental Agencies (e.g., local, state & federal agencies) – 15%
• Physician Practice – 8%
• Assisted Living – 8%
• Military Health System or Veterans Health Administration – 8%

Type of positions that our current students hold:

• Management Staff – 54% (e.g., Director, Manager, Unit Administrator, Practice Manager, Supervisor, etc.).
• Clinical Staff – 31% (e.g., Registered Nurse, Pharmacist, Physical Therapist, Radiology Technician, Lab Technician, etc.)
• Administrative Staff – 15% (e.g., Senior Analyst, Senior Consultant, Financial Officer, Information Officer, Analyst, Consultant, etc.)

Experience working of current students:

• Years of experience
  • Mean experience: 10.77 years
  • Experience range: 3-20 years

Characteristics of the current students in the program:

• Gender:
  • 92% Female
  • 8% male
• Age:
  • Mean age: 36.23
  • Age ranges: 23-45
• Race:
  • 8% - American Indian or Alaska Native
  • 8% - Asian
  • 85% - White
• Ethnicity
  • 100% - Not Hispanic or Latino

Other Survey Results (current) using a 5 point Likert Scale:

• 92% rated very satisfied or satisfied with the overall MHA program.
• 100% rated very satisfied or satisfied with the commitment to academic excellence at MSUM in the MHA program.
• 100% rated very satisfied or satisfied with overall support, service and concern provided by the Graduate Program Coordinator.
• 100% rated very satisfied or satisfied with interprofessional collaboration opportunities (working with other students).
• 100% rated very satisfied or satisfied with timeliness of my concerns.
• 92% rated very satisfied or satisfied with flexibility of course scheduling.
• 92% rated very satisfied or satisfied with availability of options/courses within the MHA graduate program.
• 92% rated very satisfied or satisfied with advising and program support.

Student Qualitative Comments:

• Everyone is so helpful and understanding. I feel like everyone in the program is cheering me on!
• I feel that every single professor cares about the students and what we are learning.
• Overall, the MHA program is designed to accommodate individuals with family and job responsibilities, making it accessible and convenient for all.
• It is a great program! Program director is clear and makes the objectives easy to understand!
• The MHA program is wonderful! It is the best online, accredited MHA program out there!
• The MHA program at MSUM has provided me with great learning opportunities that have made me a better leader in healthcare. I feel confident I will be able to use the skills and tools I've learned to excel in my career. - Jen Sundboom
• This program takes leadership roles to the level. – Rosie Eiden.
• The MHA program has provided me with an opportunity to work and advance in my career while also being fully engaged in a graduate program. The flexibility and support from the program instructors is incredibly and offers even more support while working through classes and having a career. - Seth Adkins
• This is a wonderful program, and I am happy to be a part of it.
• The MHA program has given me the skills to grow personally and professionally. I have noticed a significant amount of change with how I approach work since starting this program. I cannot wait to see where these skills continue to take me in my life. These professors are truly interested in the success of their students and in the improvement of the field of healthcare.
• All the courses I've taken so far have been carefully and thoughtfully well-designed and implemented. Although a lot of work, they are objective focused, and each assignment has a purpose.
• I have really enjoyed my time in this program so far. All the faculty seem knowledgeable about the topics they teach on. I like how easy it is to navigate the online platform.
• All the faculty and graduate staff have been very supportive. Their vast experience compliments the MHA program offering insight and perspective to students
• I LOVE this program!! I have learned a lot and I am so thankful to be part of this program.
• I am very impresses with how accessible user friendly the programs are to use in the online format. The pacing of the program is not overwhelming for someone working a fulltime position, and the faculty is very accessible. I needed assistance from a professor, and he responded right back on a Sunday!
• I really enjoy that the professors have personal experiences working in the field. I really appreciate the support from the faculty and feel that each of them is a genuine supporter of the students.
• I enjoy how concepts flow into the "real world" work I currently do, and that the program is teaching me about all the skills and knowledge I need to have to increase my knowledge as a professional in the healthcare field.
• The MHA courses are very well organized and apply to my overall career goals as a healthcare leader.
• Such a wonderful program. The professors taught for success!
• Courses are always well connected to learning outcomes, and it's really interest
• Great program with exceptional guidance with real world experience. (Marketing Quote- Anonymous)
• So far, the flexibility and texts have been great!

End of Course Aggregate Survey Results – From All MHA Courses Taught in that Term
*Our program goal is a mean of 4.0 or higher for each category