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IT Help Desk

  • IT Services: A B C D E H I K L M O P Q R S T V W
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  • MSUM Faculty/Staff Checkout Policy

    1. IT equipment checkout is available for Faculty and Staff at Minnesota State University Moorhead from the MSUM Information Technology Helpdesk office on the first floor of Livingston Lord Library. You must show your valid Dragon Card.
    2. The equipment checkout period is variable depending on the circumstances. Normal checkout is for two days, but may be extended depending on circumstances and only by the helpdesk coordinator.
    3. The Faculty or Staff is responsible for the computer that is checked out. Keep the equipment in a secure location and do not loan to others.
    4. Equipment may be reserved prior to checkout by contacting an Information Technology Help Desk in person or at 218.477.2603 (Monday - Friday 8am - 4:30pm).
    5. A reservation will be canceled for equipment NOT picked up by 4pm on the first day it was reserved.
    6. The computer must be returned to the MSUM Information Technology Helpdesk office in Livingston Lord Library by 4:30pm on or before the designated due date.
    7. The equipment will be shown to the Faculty or Staff to be in good working order upon checkout.
    8. The Faculty or Staff checking out the equipment is expected to read and abide by the Faculty/Staff Laptop Checkout Policy, the Computer and Network Usage Policy, all other Minnesota State System Information Security Policies, and guidelines regarding access and rights to information and use of State of Minnesota resources.
    9. The Faculty or Staff should report any problems encountered with the computer to the Information Technology Services Help Desk at 218.477.2603 (Monday - Friday 8am to 4:30pm).
    10. Available Equipment for checkout includes:
      • Macbook (1)
      • iPad (2)
      • MS Laptops (13)
      • Netbooks (5)
      • Projector (4)
      • Projector Screen (1)
      • Nexus Tablet (1)
      • CD Player (1)